WINCA Tours & Travel

Terms & Conditions

Please review these terms before using our visa, travel, and advisory services.

1. Service Scope

Winca Travel provides travel advisory, document guidance, booking assistance, and visa processing support. Final approval decisions are made by the relevant embassy, immigration authority, or service provider.

2. Client Responsibilities

You are responsible for submitting accurate information and authentic documents. Delays or rejections caused by incomplete, inaccurate, or misleading submissions are outside our control.

3. Fees & Payments

Service quotations are shared after assessment. Government, embassy, airline, hotel, and third-party fees may change without notice and are billed according to current provider rates.

4. Cancellations & Refunds

Refund eligibility depends on work already performed and third-party policies. Non-refundable provider charges (such as embassy fees) remain non-refundable once processed.

5. Limitation of Liability

We are not liable for losses arising from embassy decisions, flight schedule changes, policy updates, or force majeure events beyond reasonable control.

6. Updates to These Terms

These terms may be updated from time to time. Continued use of our services indicates acceptance of the latest version.